Privacy Policy
Effective Date: October 11, 2026
Last Updated: October 11, 2026
Dr. Delaine Smith-Clark ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website, www.drdelainesmithclark.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, purchase Mission Possible books or merchandise, sign up for our newsletter, or submit booking inquiries.
Please read this Privacy Policy carefully. By using or accessing the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you interact with the Site, make a purchase, or communicate with us:
Personal Identifiable Information (PII): Name, email address, phone number, shipping address, and billing address provided when placing an order for books or apparel, signing up for free chapter downloads, or filling out a contact/speaker booking form.
Payment & Transaction Data: When you purchase products (such as signed copies of Mission Possible or merchandise), payments are processed securely through third-party processors (such as Stripe or Square). We do not store or collect your full credit card details on our servers.
Technical & Usage Data: Information automatically collected by Squarespace and analytics tools when you visit the Site, such as your IP address, browser type, operating system, referring URLs, device information, and pages viewed.
Newsletter & Communications Data: Your email address and contact preferences when subscribing to receive news, updates, or lead magnet materials via Mailchimp.
2. How We Use Your Information
We use the information we collect for business and operational purposes, including to:
Process, fulfill, and ship orders for autographed books, journals, apparel, and merchandise.
Deliver digital downloads (such as sample chapters) and automated email communications.
Respond to customer service inquiries, general contact forms, and speaker booking requests.
Send newsletters, event updates, and promotional announcements (you may opt out at any time).
Improve website functionality, performance, user experience, and security.
Comply with applicable legal, financial, and regulatory obligations.
3. How We Share Your Information
We do not sell, rent, trade, or lease your personal information to third parties. We only share information with trusted third-party service providers who assist us in operating our website and delivering services to you, including:
E-Commerce & Payment Processors: Square, Stripe, or PayPal for processing secure payment transactions.
Website & Hosting Platforms: Squarespace for website hosting, infrastructure, and order processing.
Email Marketing Platforms: Mailchimp for managing subscriber lists and sending newsletter updates.
Shipping & Logistics Carriers: Postal and delivery services (e.g., USPS, UPS, FedEx) to fulfill and ship orders.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Cookies & Tracking Technologies
Our Site uses cookies and similar tracking technologies provided by Squarespace to analyze web traffic, remember user preferences, and optimize your browsing experience.
You can instruct your web browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some features or pages on our Site may not function properly.
5. Data Security & Retention
We implement reasonable administrative, technical, and physical security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. All online payment transactions are encrypted using Secure Socket Layer (SSL) technology.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, complete orders, resolve disputes, or satisfy legal and accounting requirements.
6. Your Privacy Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
Email Unsubscribe: You can opt out of receiving promotional emails or newsletters at any time by clicking the "Unsubscribe" link at the bottom of any email sent via Mailchimp.
Access & Correction: You may request access to, or correction of, the personal information we hold about you.
Data Deletion: You may request that we delete your personal information, subject to legal or record-keeping retention requirements.
To exercise any of these rights, please contact us at info@delainesmithclark.com.
7. Third-Party Links
Our Site may contain links to external third-party websites, such as Amazon, Barnes & Noble, or social media platforms (Facebook, Instagram, LinkedIn). We are not responsible for the privacy practices, policies, or content of those third-party sites. We encourage you to review the privacy policy of any external website you visit.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal data from a child under 13 without verification of parental consent, we will delete that information promptly.
9. Changes To This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Site after any modifications indicates your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Dr. Delaine Smith-Clark
Email: info@delainesmithclark.com
Website: www.drdelainesmithclark.com
Location: Washington, DC Metro Area